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Frequently Asked Questions
I've Forgotten My Password
Due to data protection, to reset your password you will need to call us on our freephone 0800 310 1034.
I Need To Make A Complaint
We're very sorry that you have found our services to be unsatisfactory. Please feel free to contact us via any of the following methods:
When Is The Show On?
KMS is an annual event which will next take place on the 24th and 25th of July 2021.
Where Is The Show?
The next show will be held at Quex Park in Birchington, Kent. Scroll to the bottom of our website to see the full address.
When Do The Gates Open?
Gates will be open to the general public between 10:00AM and 16:00PM on Saturday 24th July 2021 and Sunday 25th July 2021.
Are Dogs Allowed?
Dogs are more than welcome at our show. However, they must be kept on a lead at all times.
Can I Bring Young Children To The Show?
KMS is family friendly and provides a safe and fun environment for children of all ages. Children under 10 go free too.
Will There Be Disabled Access?
There will be disabled parking close to the main entrance at the show and we will be providing disabled toilets. The ground is also flat at the venue and therefore suitable for wheelchairs. Staff will be on hand to assist you should you have any difficulties.
I've Purchased Tickets. When Will They Arrive?
Our tickets are digital and should have been emailed to you within 24 hours of purchasing them. If you have not received your tickets try checking your spam/junk folder.
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How Can I Buy Tickets?
You can purchase tickets online, over-the-phone and on the gate. Purchase tickets in advance to receive a discount.
How Can I Book A Trade Stand?
Trade stands can be booked online or over-the-phone. Trade stands over 8x8 metres are available but can only be booked over-the-phone.
Can I Camp At The Show?
We welcome camping at our show. Stay the weekend and enjoy quality evening entertainment.
What Time Are Campers & Traders Aloud At The Showground?
Campers & traders are permitted at the showground from 12:00PM on Friday 23th July 2021 until 12:00PM on Monday 26th July 2021.
Will There Be Power We Can Use?
Unfortunately there isn't any mains electric at the venue. However we will have several large generators on site and can provide power to you at the price of £20.00 for the weekend. This charge must be paid by the 18th July 2021 as their will be a limited supply at the event. Please call our team on 0800 310 1034 or email us at email@example.com for more information.
Will There Be Showers And Toilets?
We will be providing showers and toilets at the show. This will include disabled toilets.
Do you have a question about our show or would like to purchase tickets? Please feel free to call customer services on our freephone number and a member of our specialist team will be happy to help.
If you would prefer to contact us via email, or need to get in touch outside of our office hours, you can fill in the contact form provided and a member of our team will be back in touch within 24 hours.
We look forward to hearing from you.